After winning the bet I saw that they took 10% of the bet?! I reached out to support to understand how and why they did this. There was no answer for 2 days, then they fixed it and gave me 50% of the welcome bonus they promised and I asked them why, and never received an answer to that support ticket.Īfter that I placed a bet where it showed that the vig fee was 0%. It didn't credit to my account so I reached out to the support. First off I had a problem claiming the welcome bonus. I didn't have a good experience with 1xbet.